Retyping. Chasing. Checking. Correcting.
And it still goes wrong.
Most companies call this processprocess, corrected to unnecessary.
Fifteen questions and you'll know how much of it you're carrying.
15 questions. 3 minutes. You get the results whether or not we ever speak.
Three things, by the end:
How much you've got
The score you'll get, plus a rough number of hours per person, per week.
Where it's hiding
Ways it splits: retyping, correcting, chasing. It's almost never spread evenly.
How that compares
People surveyed in 2026 on these exact behaviours. That's who you're measured against.
De Nederlandsche Bank actually went and measured this in 2026. They asked 1,500 Dutch workers how much of their week goes on things they don't consider their real job. The answer was 20 percent. Call it a day a week.
Some of that is genuinely necessary. Coordination has to happen, someone has to do the admin, and the bank was careful to say so. The more interesting question is how much of your day a week isn't necessary at all. That's the bit this benchmark is for.
De Nederlandsche Bank, 'Waar gaat de tijd naartoe? Niet-kerntaken op het werk', April 2026.
The same year, Workday ran a bigger survey with a narrower question. They put 6,100 people in finance, IT, operations and HR through the specific behaviours: copying between systems, reconciling numbers that don't match, entering the same thing twice. More than eight in ten said it takes up significant time.
Those are the questions you're about to answer. That survey is what your score gets held up against at the end.
Workday and The Harris Poll, 'The Copy/Paste Economy', March 2026.
And before anyone blames the regulator: of the people who could tell the difference, two thirds said the load comes from their own company's habits and internal agreements rather than from any rule. Which makes it yours to fix. Annoying, but also good news.
About Ward
I hate processes. So I built a business automating them.
That sounds like a contradiction, but it's the whole point. The forms, the manual approvals, copying numbers from one screen to another, the reports rebuilt from scratch every week. Most of that exists only because two systems can't talk to each other and somebody is stuck filling the gap.
Fifteen years at fast-growing companies in London, New York and Berlin, watching the same thing break every time. What surprised me when I moved to founder owned, organically grown, small-to-medium size businesses is how much worse it is here. Serious revenue, running on manual work, spreadsheets, and whatever's in a few people's heads.
Your best people are wasting their time on work that doesn't need them. That's the bit I fix.
Find out how much of this you're carrying.
15 questions. 3 minutes. Score and report land straight away.